IMPORTANT: Update Information for All TheraOffice Users

Software Updates

Upgrade to the Latest
TheraOffice Version

The new year is almost upon on, and with that comes MIPS requirements and regulations. An important note to mention is that any customer who is not updated to our latest version once it releases will not have access to MIPS participation functionality. As a result, it is imperative that your clinic update all clients as soon as possible in preparation for MIPS reporting in 2019.

In addition to MIPS, for security reasons, TheraOffice Web will be removing support for TLS 1.0. Although TheraOffice Web hasn’t been using TLS 1.0 for some time, older TheraOffice versions may still be using this version. To determine if the version is out of date, on December 6, 2018, TheraOffice will be shutting down TLS 1.0 for a total of 1 hour from 10:00 AM CST to 11:00 AM CST. During this test, any TheraOffice Web client that is out of date will no longer work.  This will test all systems before the final shutdown happens. Please upgrade to TheraOffice Web Version 14.1.10.0 to ensure avoiding any interruptions.

The version .11.0 update will be releasing to all customers within the next two weeks for both On-Site and Web. With that, we will be performing a permanent shutdown of TLS 1.0 on December 21, 2018. After that shutdown is complete, all TheraOffice Web clients on any version prior to 14.1.10.0 will no longer operate successfully.

To upgrade to the latest version, please click Help from the main menu, then click Check For Updates and follow the on-screen steps. If you require additional assistance, please contact technical support.

Any questions?
Contact our support department at (630) 455-1863 x2.

TheraOffice v11 Update

Software Update

What's new in
the v11 update?

New Patient Information Screen

Revamped the patient information window to remove all tabs and display all fields by just scrolling.

Real-Time Spell Check

Added spell check capabilities to the Document Editor in Documentation.

Cleaner Document Editor Interface

Updated the editors in the document editor to take up less vertical space.  Many toolbars were moved to the right and incorporated into the group boxes.

Drag-and-Drop Rows

Added the ability to move rows up and down in grids in the document editor by dragging and dropping.

Facility Column Added

In the Pending Documents Widget, the Facility column was added.

Merit-Based Incentive Payment System (MIPS) Wizard

TheraOffice was accepted by Medicare to be a certified MIPS registry for 2019. We built a MIPS configuration Wizard into TheraOffice Administrator that walks you through the necessary changes required to participate in MIPS within TheraOffice.

BMI Measure Added

Added the BMI MIPS Measure.

Medication History Updated

Added additional columns to Medication History for MIPS measures.

Functional Testing Update for MIPS

Added MIPs measures to the Functional Testing section.

Charges Section Update for MIPS

Added the MIPS charges area to the Charges section.

TheraOffice Patient Portal (Preview in TheraOffice Web)

The TheraOffice Patient Portal is in private preview currently for TheraOffice Web. Public preview of the TheraOffice Patient Portal will begin in early 2019 first for TheraOffice Web users, then eventually TheraOffice On-Site users. Added the Patient Portal Administrator to TheraOffice Administrator.

Patient Portal Import Function

Added importing patients from the TheraOffice Patient Portal into the inbound queue.

Subjective Data Import Function

Added the portal data import screen to the document editor to import the subjective sections in the initial evaluation that were populated by the patient into the initial evaluation.

Patient Portal Invitations

Added the patient portal tab to the top of the patient information window for inviting the patient to the portal and re-sending them to the portal on future cases.

How to download
the latest update?

If you do not have access to the newest version of the software yet, please contact your system administrator and inform them to follow the steps outlined in this guide or view our recorded training video demonstrating how to properly roll out new TheraOffice updates.

Any questions?
Contact our support department at (630) 455-1863 x2.

New Amazon Gift Card Referral Program

TheraOffice News

We're giving away Amazon
gift cards for client referrals!

If you are a TheraOffice user or former TheraOffice user, you can get rewarded by taking advantage of an interconnected rehabilitation industry! For every friend or colleague you refer who completes a scheduled demo with TheraOffice, you will receive a $25 Amazon Gift Card from us as a token of our appreciation.

For us, the best part of our business is the amazing clients we get to work with on a daily basis. Our goal is to create the very best client experience and ensure that searching for a new EMR is easy, educational, and consultative.

Common Questions:

Q: How should I go about referring my friends and colleagues?
A: Have them schedule a demo by clicking HERE or contact our sales department directly at (630) 455-1863 x1 / [email protected]. To make certain your referral is validated, please inform your referral that they will need to mention your full name and clinic name directly to our TheraOffice sales department during their scheduled demo.

Q: When will I receive my $25 Amazon Gift Card?
A: Within 15 days of your referral completing a scheduled demo with TheraOffice, you will receive your $25 Amazon Gift Card in the mail.

Q: Is there a limit to how many referrals I can provide?
A: Absolutely not! This offer stands for all referrals that result in a completed demo of TheraOffice.

Q: What should I do if I referred a friend but didn’t receive my Amazon gift card?
A: Call or email TheraOffice’s sales department at (630) 455-1863 x1 / [email protected]  and we will connect with you as soon as possible to confirm your referral.

You can also submit your own referrals directly by clicking HERE!

Only referrals submitted after 10/10/2018 are eligible for this program.

TheraOffice’s Amazon Gift Card Referral Program ends on 12/31/2018.

Any questions?
Contact our support department at (630) 455-1863 x2.